Bellevue jiffy lube locations professional#

You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Carry out other duties and projects necessary for the position Qualifications.

Will have responsible for opening/closing the store.

Gives impartial advice to ensure guests are aware of manufacturer-recommended service needs are met.

Provides sales and guest service leadership during store meetings and team huddles.

Responsible for ensuring CSA roles maintain or exceed sales mix target while simultaneously achieving high guest satisfaction by building relationships and trust.

Must be a team player that encourages collaboration shares wins and feedback, creates a feeling of belonging to the guest as well as teammates.

Responsible for ensuring all in the CSA role understand the range of products and services available and offers the guest options tailored specifically to meet their preventative automotive needs.

Ensures we accurately capture the guest’s product needs and provides updates throughout the entire process to create a WOW experience.

Provides and ensures a positive consultative approach during the check-in process.

Bellevue jiffy lube locations professional#

Provides and ensures excellent, professional “Guest First” care for all automotive services available.The CSA has the authority to coach, challenge and provide direction where guest satisfaction is concerned. This leadership role is also a critical link to our Guest First strategy, building sales and gross profit within the store location by using proven methods that exceed the guest’s and Jiffy Lube business needs and that realize Team Car Care vision and strategy for guest care. From the time the vehicle drives on the property, to when the keys are safely handed back, this position is responsible for ensuring tailored service recommendations, quality product installation and communication of any special circumstances that impact the overall satisfaction.

If you are looking for more than a job, apply today and begin your career with Team Car Care! ResponsibilitiesĭescriptionLead Customer Service Advisors are responsible for creating a WOW guest experience by delivering outstanding service. We offer fast track career advancement opportunities for hard working, team players who can deliver results. At Team Car Care we invest in you and your future by providing excellent training for our technician, and management positions. We offer a fun, fast paced work environment, with a comprehensive benefit package which includes medical plans, 401(k), certification/tuition reimbursement and paid vacations. Team Car Care owns and operates more than 550 auto service centers in North America. Safety is our priority! COVID-19 protocols are in place! By letting customers make the decision and not overwhelming them, it’s helped keep them coming back.Start Your New Career Today & enjoy job stability with Team Car Care as an Essential Business! Toyne points out that the quick lube’s philosophy of “zero pressure sales,” has really helped when it comes to bringing customers in, as the quick lube does very little marketing. “We always have someone double-checking,” Toyne says. The staff always tag teams, meaning they’re always checking one another’s work and making sure that nothing was overlooked, keeping the customers happy and business running efficiently. Toyne credits a lot of the success of the quick lube to the way the staff works, which is together. In addition to the carwash and quick lube, Cornhusker also offers detailing, remote starts and a gas station. Toyne says that, when there’s a line for the carwash, the quick lube staff will hand out coupons to customers and pull them out of line to do oil changes and get them in and out more efficiently. The car wash, which remains the company’s “bread and butter,” according to Toyne, is a great opportunity to reach customers for quick lube. Having both under one roof has helped with attracting customers and keeping those customers under one umbrella, says site operations manager Nick Toyne. The company started as a carwash and added a quick lube in 1996. Operator: Brian Fox Average Car Count: 40 Staff Size: 6 Shop Size: 2 Bays Ticket Average: $60 SHOP STATS: Cornhusker Auto Wash Location: Bellevue, Neb.